Contact
Tell us what the water is doing
A name, a number and one sentence is plenty. A photo of the wet patch, the equipment pad or the bill is usually enough for us to say what is likely going on.
Four ways through
Reach the person who does the work
Whichever of these you pick, it reaches the same small family business in Phoenix.
Send it over
Name, number, and one line about what is happening. We will come back to you.
Call
(602) 830-9717
The number rings the business. Leave a message if we are under a house or behind a pool
pump and we will call you back.
Text us a photo
Text (602) 830-9717. For a leak this is genuinely the most useful thing you can send: a picture of the wet patch, the equipment pad, the meter or the water bill tells us more in one second than a long description does. It reaches the same person who would answer the phone.
vwleakdetectionaz@gmail.com — good for anything with a document attached, such as a bill, an inspection report or a claim file.
Where we are
4822 S 36th Dr, Phoenix, AZ 85041
Find us on Google Maps →
We work out of the yard rather than a showroom, so it is a call or a text rather than a visit. The work happens at your property.
English or Español
Se habla español. The whole conversation can happen in Spanish or in English, including the part where somebody explains what is wrong.
About timing
Regular hours are on this page and on our Google listing, and emergencies are answered around the clock. What we still will not publish is an arrival window, because the truthful answer depends on the day and a promise we cannot keep is worse than no promise. Call or text and you will be told honestly when we can get to you
Before you call
Two things that make the call shorter
Neither is required. Both save you part of a visit.
Run the bucket test
Turn the auto-fill off, stand a bucket of water on a pool step at the same level as the pool, mark both levels and compare after a couple of days. Same drop in both is evaporation. A pool that drops further is losing water somewhere.
Then run it once with the equipment on and once with it off. If more water goes missing while the pump is running, the leak is more likely in the plumbing than in the shell — and that single answer changes how the whole job is approached.
Find your last two water bills
A bill that climbed with nothing else changing is a leak with no wet patch. Having the last couple in front of you, or a photo of them, lets us work out whether the water is going indoors, into the irrigation, or into the ground before the house.
Keep reading
While you are here
Start here
Show us the wet patch
A photo of the pool, the equipment pad, the meter or the damp spot is the fastest way to get a real answer. Text it to the same number you would call.
Rather not type?
Text a photo. It is the fastest way to a real answer, and it goes to the person who will be doing the work.
Open a text message